To ensure a smooth check-in experience, you may receive the following messages/emails at different stages leading up to your stay:

1. Confirmation
   (Sent after booking; OTA will send on behalf)
2. Payment Updates
   (Sent 21 days or less before check-in)
   **IMPORTANT** If the payment is declined, the reservation may be cancelled.
3. Check-in Reminder
   (Sent 1 day before check-in)
   **IMPORTANT** This Message/Email contains critical information regarding check-in procedures, hostel policies/restrictions, and other essential details. Please read it carefully.
4. Early Arrive & Late Check-in
   Luggage can be stored at reception before Check-in.
   Late Check-in after office hours is available for reservations that have been paid online.

Please complete the following form for enquiries. Alternatively, WhatsApp is available at +6492815696.

• Before requesting to cancel or modify your reservation, please review the Cancellation Policies of your original booking.
• Kindly note that if your booking is Non-Refundable or if the Free-Cancellation period has ended, we are unable to issue a refund.

• Please note that we no longer take reservations via phone, email, form enquiry, or walk-in. Reservations should be only made online.
• Lately information on availability, prices, facilities, and services are posted on our website, please visit for more details.